Privacy Policy
Last Updated: April 14, 2026
Alem Spa respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information you provide directly to us when you book an appointment, fill out a form, contact us, purchase a gift card, or otherwise interact with our website or services. This information may include your name, phone number, email address, appointment details, and other information you choose to provide.
How We Use Your Information
We use your information to:
- schedule and manage appointments
- send appointment confirmations, reminders, and customer care updates
- respond to inquiries
- process purchases and related transactions
- improve our website and customer experience
- maintain business and service records
SMS Communications
If you provide your phone number and consent to receive text messages, you may receive transactional and informational SMS messages from Alem Spa related to your appointments, including confirmations, reminders, and customer care updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help.
SMS consent is not shared with third parties or affiliates for marketing purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties.
How We Share Information
We may share information only as needed with service providers that help us operate our business and deliver services, such as scheduling, payment processing, website hosting, and communications tools. We do not sell your personal information.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve functionality and better understand how visitors use the site.
Data Security
We take reasonable steps to protect the information you submit through our website. However, no method of transmission or storage is completely secure.
Your Choices
You may contact us to update your information, ask questions about your data, or request that we stop certain communications, subject to legal or operational requirements.
Contact
If you have questions about this Privacy Policy, please contact Alem Spa using the contact information provided on our website.